FREQUENTLY ASKED QUESTIONS
Yes, you will receive the exact product shown in the picture. We ensure that all product images are accurate representations of what you’ll receive. However, please note that slight variations in color or appearance may occur due to lighting, screen resolution, or natural material differences. If you have any questions before ordering, feel free to reach out to us!
You can view your sales receipt in the confirmation email sent to you after your purchase. It includes all order details, including the items purchased, total amount, and billing information. If you can’t find the email, please check your spam or junk folder. You can also log in to your account on our website and view your order history and receipts under the "My Orders" or "Order History" section. Need help? Contact our support team anytime!
Returning an item is easy! Please follow these steps:
Log in to your account and go to the "My Orders" section.
Select the order containing the item you want to return.
Click on "Request a Return" and fill out the return form, including the reason for the return.
We’ll email you the return instructions along with a return shipping label (if applicable).
Pack the item securely and send it back using the provided label or your preferred shipping method.
Once we receive and inspect the item, your refund or exchange will be processed according to our return policy.
We do our best to restock popular items as quickly as possible. If an item is marked as “out of stock,” it may become available again soon. We recommend using the “Notify Me” or “Back in Stock Alert” feature (if available) on the product page to receive an email when the item is restocked. For specific restock inquiries, feel free to contact our customer support team — we're happy to help!
We offer shipping to a wide range of locations. During checkout, you’ll be able to enter your shipping address and see if delivery is available to your area. Please ensure your shipping details are accurate to avoid any delays.